How do I point my domain to my Velumhold hosting?

Where do you find the address to point the domain to?

The address is the Server IPv4 in the Control panel card of the hosting account, and the card says to point the domain’s A record to it at the company where you registered the domain. The card appears once the account is ready, together with the panel address, the user name and the password.

A domain can also be delegated with nameservers instead of an A record. Domains are not sold here: point a domain you own to the account with an A record to the server address shown in your dashboard. The client area itself prints only the IPv4 and the A record hint; if you prefer nameservers, ask support for the pair to use for your account before changing them, because a nameserver change moves every record of the domain, mail included.

An A record keeps the rest of your DNS where it is. That makes it the safer choice when the domain already carries mail elsewhere, or when you move a live site and want to switch at a known minute, as described on moving your website.

When does SSL start working?

The free certificate is issued after the domain points to the hosting server, because Let’s Encrypt checks the domain over plain HTTP before it signs anything. Free SSL certificates (Let’s Encrypt), issued and renewed automatically for every domain on the account.

Let’s Encrypt states that its HTTP-01 check fetches a token from the domain on port 80. If the A record still points to the old host, that request lands there and the check fails. So the order is fixed: record first, certificate second. Once the domain answers from the Velumhold server, nothing else is needed; the certificate renews by itself.

A site that shows a certificate warning right after the switch is usually waiting for that check. Give the DNS change time to reach the resolver you use, then reload. If HTTPS still fails a few hours later, open a ticket under Technical help with the domain name; support helps with DNS records as part of the service.

WordPress, installed, or Empty account: what changes for the domain?

With WordPress, installed, Velumhold sets WordPress up on your domain before handing over the account; with Empty account, you get a clean web folder for your own files. Pick “WordPress, installed” at checkout and the account arrives with WordPress set up on your domain; pick “Empty account” to upload your own site.

The starting point is chosen at checkout. Starting again from the other one later is done by support, not by a button, because a hosting account has no reinstall action in the client area.

For WordPress, point the domain before you finish the setup wizard, so that WordPress stores the right address from the start. For your own files, upload them through the panel’s file manager or by SFTP, with the same user name and password, or with the SSH key you gave at checkout. Paying for WordPress hosting in crypto is covered on WordPress hosting with crypto.

The number of domains depends on the plan: Tulle hosts 1 website, Chiffon 10 and Velvet has no website limit.

How do you manage email, databases and backups on the account?

Everything after the domain lives in the control panel, not in the client area. A web control panel for files, domains, email, databases, SSL certificates and backups.

• Email: Email accounts on your own domain with webmail, IMAP and SMTP; outgoing mail is rate-limited to keep spam off the servers.
• Backups: Automatic daily backups of files and databases, kept for 7 to 30 days depending on the plan; restore one from the control panel or ask support.
• Storage: NVMe SSD storage on every plan.

The client area keeps three jobs: showing the login, renewing the account and deleting it. Tulle includes 10 email accounts and 10 databases; Chiffon and Velvet have no limit on either.